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FirstLineYour clinic’s international enquiries, answered first.

When a patient in Manchester asks your clinic about implants at 23:04, who answers?

FirstLine builds and runs the system that answers your foreign-patient enquiries in the patient’s own language, at any hour, and puts the ones that need a decision in front of you. Start with what your website already tells a patient abroad.

The address patients use, such as yourclinic.hu.

We send the link to your readout here.

We use your email to send the readout, and for nothing else unless you tick the box. Privacy notice

We read public pages only. We never submit your forms or contact your clinic.

Looking for treatment? FirstLine works for clinics — we don’t treat patients or recommend clinics. The clinic you’re considering can answer you directly. More for patients

One enquiry, one night

An example. The times show the order of events; they are not measurements.

23:04

A patient in Manchester taps the WhatsApp link on your implants page and asks, in English, what a full upper arch costs.

23:04

FirstLine answers in English: the price band you set for the treatment, what the first consultation involves, and a request for a panoramic X-ray.

23:19

The X-ray arrives. It goes into your approval queue with the whole conversation and a drafted reply.

08:40

Your coordinator reads the draft, changes one line and sends it. The patient has been in conversation with your clinic since 23:04.

42 h

Without a first line: in a published audit of 2,241 companies’ web enquiries, those that replied within 30 days took 42 hours on average, and 23% never replied at all.

What your website tells a patient abroad

The Enquiry Teardown reads up to 12 public pages of your site: which languages are really there, where your enquiry form sends a patient, what your structured data says, and which treatments have a page for which country. You get the findings ranked by what they cost you in consults.

Example: a Budapest implant clinic, anonymised. Read on 11 September 2026. Manual run.

www.example-clinic.hu

What is costing you consults

7 findings, ranked by what they cost you in consults.

  1. 1 High

    Your pages tell search engines they live at http://localhost:3000

    Every page names http://localhost:3000 as its real address, and the language alternates point there too. Search engines can drop the pages you actually publish, in every language.

    Evidence

    • / <link rel="canonical" href="http://localhost:3000"/>
    • /de <link rel="alternate" hrefLang="de" href="http://localhost:3000/de"/>
  2. 2 High

    6 treatments share one page in each language

    No treatment has a page of its own. A patient searching for one treatment lands on a page about all of them, and search engines have nothing specific to rank.

    Evidence

    • /
    • /de
  3. 3 Medium

    Old treatment and price addresses now redirect to the homepage

    Links that patients, directories and search results still hold land on the homepage instead of the page they promised.

    Evidence

    • /prices/price-list.html → https://www.example-clinic.hu/

Languages

English

Where
/
Pages linked
1
Words on landing page
1,894
Language tag
correct
hreflang
points elsewhere

German

Where
/de
Pages linked
1
Words on landing page
1,657
Language tag
wrong
hreflang
points elsewhere

See the full example readout

What you can buy

Patient Flow Audit

You don’t know how fast, or in which languages, your clinic answers a foreign patient.

Duration
5 working days
Fee
€1,200

Patient Acquisition System

Patients abroad find you, but their enquiries wait overnight or get an answer in the wrong language.

Duration
6 to 8 weeks
Fee
€9,000–18,000

Managed Patient Flow

The system is live and you want it run, tuned and measured all the way to accepted treatment plans.

Duration
12-month term
Fee
€1,800–4,500 a month

When FirstLine is not indicated

  • Most of your patients live in Hungary. FirstLine is built for clinics whose revenue comes mainly from abroad.
  • Your chairs are booked for months ahead. More enquiries won’t become more treatment.
  • Nobody at the clinic can review a held reply within a working day.
  • You want patient numbers guaranteed. We measure what each consult costs; we don’t sell patients.

Not sure which applies to you?

A 20-minute diagnostic call tells you whether FirstLine is indicated for your clinic. If it isn’t, we say so.