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FirstLineYour clinic’s international enquiries, answered first.

Patient Acquisition System

A multilingual site and intake system that answers foreign patients in their own language, at any hour, and tracks each enquiry through to a paid deposit.

Fee
€9,000–18,000
Duration
6 to 8 weeks

We don’t charge VAT on these fees.

What you get

  • A site in the languages your patients speak, with one landing page per treatment for each source country, written rather than machine-translated.
  • Structured data on every page, so search engines and AI assistants can read your treatments, prices and location.
  • A multilingual intake agent on your site and on WhatsApp. It answers within the scope and price bands you set, asks for X-rays and photos, and books consultations.
  • An approval queue. Anything outside the scope you set waits for you or your coordinator, with the whole conversation and a drafted reply.
  • X-ray and photo upload that reaches your team with the enquiry, not three emails later.
  • A consult pipeline from first message to booked, showed, treatment plan accepted and deposit paid.
  • Conversion tracking to the deposit, so you can see which country, page and ad produced a paid treatment.

How it runs

Weeks 1–2

Measure and map: your source-country mix and treatment priorities, with tracking installed and a baseline recorded.

Weeks 3–5

Build: treatment pages for each source country, structured data, X-ray and photo upload.

Weeks 6–7

Agent: intake in the agreed languages, the approval queue, and a walkthrough with your coordinator.

Week 8

Handover: attribution live from enquiry to deposit, and the format of the first monthly report agreed with you.

Indicated when

  • Your patients come from abroad and their enquiries arrive around the clock.
  • You can state price bands for your main treatments.
  • Someone at the clinic can review held replies within a working day.

Not indicated when

  • Your chairs are full for months ahead. More enquiries won’t become more treatment.
  • Every price is “on request”. The agent answers with the bands you set; without them it can only take contact details.
  • Nobody can review held replies within a working day.
  • You want a chat widget added to your current site. The system works as a whole: site, agent, queue and tracking.

What we don’t do

  • The agent never gives clinical advice, suggests a diagnosis or confirms a treatment plan. Those questions go to your dentists.
  • We don’t write reviews, buy links or publish anything about your clinic you haven’t approved.

Next step

Book a diagnostic call, or run the free Enquiry Teardown first.

VAT

FirstLine is exempt from VAT in Hungary as a small business, so we add no VAT to any fee. Clinics in Hungary receive invoices without VAT, carrying the statutory exemption reference. For clinics elsewhere in the EU, such as Germany, Austria or Ireland, the service is supplied where the clinic is established: it is outside Hungarian VAT, and the clinic accounts for any VAT under the reverse charge. Clinics in the UK and Switzerland are outside EU VAT.